Tips for Buying and Using Gift Cards

November 5, 2009, Written By Justin Hefner

We are entering the holiday gift card season. While new studies show gift cards are the most popular presents to give and receive, the hidden costs may outweigh the convenience of the gift. It is important for consumers to give and use these cards correctly.

Gift cards are easy to give, but they are also easy to forget. If the card has a monthly fee or expiration date, these can become costly little pieces of plastic. Even though gift cards take the hassle out of holiday shopping, you want to use them wisely. It is important to know the terms of the card you are buying.

Holiday gift cards are a big business. According to the National Retailers Federation (NRF), sales of gift cards reached almost $25 billion in 2008. A new NRF study shows that 55.2% of adults are hoping to receive a gift card this year.

However, many households still have unused gift cards from the last holiday season. According to a new Consumer Reports survey, 25% of adults that received a gift card in 2008 have yet to redeem at least one of the cards.

For consumers, this is the time to check your wallets, purses and drawers for gift cards that you received last year and use them immediately. Some cards may start charging a monthly fee after twelve months which drains away the value of
he card. You can even use them to start your holiday shopping.

Here are some consumer tips for buying gift cards:

* Buy a card only from a merchant you trust.

* Make sure the store is in a good financial position.

* Ask about the fees and expiration dates of the card. Read the card’s fine print.

Here are tips for using gift cards:

* If you receive a gift card, use it as soon as possible. Don’t put it aside and out of sight. Use it before you lose it or forget about it.

* Check the terms and conditions of the card you receive. Look for an expiration date or any use fees.

* Gift cards from major credit card networks can be used at any retailer that accepts their credit and debit cards.

* If the gift card is from a credit card network, write down the card number. If it is lost or stolen, the card can be cancelled and a replacement issued. The replacement fees range from $5.95 to $12. Most store cards can’t be replaced if they are lost or stolen. They are treated as cash.

* Keep the card, even after the balance is depleted, until you are sure you won’t be returning any of the items that you purchased with it. The retailer may require the card with the return.

* If there is a problem with the card, contact the store or financial institution that issued the card. If that doesn’t resolve the issue, contact the Federal Trade Commission at             877-FTC-HELP      .

There are important differences between store cards and general purpose cards. Store gift cards are limited to that retailer or family of stores and many have no fees or expiration date. Not all store cards can be used online.

General purpose cards are from Visa, MasterCard, and American Express. They can be used any place these cards are accepted. The purchase fee ranges between $2 and $7. Many cards charge a monthly maintenance fee that is typically $2 or $2.50 and starts after six or twelve months.

The CARD Act does provide gift card protections, but these provisions don’t go into effect until August 2010. It prohibits gift cards from expiring before five years from the date of purchase or when money was loaded onto the card. It also prohibits fees for the first twelve months.

What happens to unused gift cards? They can eventually revert back to the retailers as income. Some states can even claim unused gift cards as abandoned property.

If you have unused gift cards that you won’t use, you can donate the card to GiftCardGiver.com; that site will distribute the card to non-profit agencies that can use the card to help others.


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The information contained within this article was accurate as of November 5, 2009. For up-to-date
information on any of the terms, cards or offers mentioned above, visit the issuer's website.


About Justin Hefner

Justin Hefner is in the education field and has written about a number of financial issues. He holds a Bachelor of Arts degree from Texas Tech University and a Masters in Education from Texas State University.
View all posts by Justin Hefner