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Big Banks Beat Out PayPal and Square for Merchant Service Satisfaction

PayPal, Square, Stripe and Intuit Quickbooks have built their brands on payment processing, money management and merchant services. When it comes to customer satisfaction though, these platforms are getting beat out by the big banks. According to the 2020 U.S. Merchant Services Satisfaction Study from J.D. Power, U.S. Bank and BB&T rank highest in customer

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