Regions Bank and JPMorgan Chase Offer Assistance to Hurricane Victims

August 29, 2017, Written By Lynn Oldshue

Both Regions Bank and JPMorgan Chase announced they are offering services to help people impacted by Hurricane Harvey.

Regions is offering the following assistance:

  • ATM fees will be waived for customers and non-customers in affected areas.
  • Customers can make one penalty-free CD withdrawal.
  • A dedicated customer service team to help customers who are having trouble making payments on their credit cards, loans or lines of credit. Payment extensions will be offered for credit card holders, and personal loan payment extensions and forbearances will also be made available. Customers in affected areas may call 1-800-411-9393 for immediate assistance.

“Several of our communities have been overwhelmed by unprecedented flooding and ongoing rainfall related to Hurricane Harvey, and many homeowners and businesses are facing a long road to recovery,” Marc Angle, Texas Area President for Regions Bank said in a statement. “By providing this assistance, we hope we can help make the recovery easier. Our associates in Texas are committed to providing the advice and assistance our customers and communities need.”

JPMorgan Chase announced two steps they are taking to help customers and communities affected by Hurricane Harvey. First, through September 10, for customers in the Houston area, late fees for all loans, mortgages and credit cards will be waived or refunded. Also, overdraft, monthly service and ATM fees will be waived.

The financial institution will also donate $1 million to the American Red Cross and other nonprofit organizations that are assisting Hurricane Harvey victims. It will also match employee donations to these organizations.

“We’re here to help our neighbors as we face the relentless rain and flooding,” said Harman Johal, who manages the 200+ Chase branches in the Houston area.

Affected customers can also call a special-care line at (888) 356-0023.



The information contained within this article was accurate as of August 29, 2017. For up-to-date
information on any of the terms, cards or offers mentioned above, visit the issuer's website.


About Lynn Oldshue

Lynn Oldshue has written personal finance stories for LowCards.com for twelve
years. She majored in public relations at Mississippi State University.

View all posts by Lynn Oldshue