Payment Data Breach at McAlister’s Deli, Moe’s Southwest Grill, and Schlotzsky’s

Payment Data Breach at McAlister’s Deli, Moe’s Southwest Grill, and Schlotzsky’s

August 21, 2019         Written By Lynn Oldshue

Several restaurants operated by Focus Brands experienced a data breach between April and July 2019. McAlister’s Deli, Moe’s Southwest Grill, and Schlotzsky’s have all released statements to notify their customers of the incident.

The restaurants experienced unauthorized activity on their payment processing systems. The issues occurred at both corporate and franchise locations. At this time, the companies do not know how much data was collected or what type of information may have been compromised. They are working with law enforcement and a third-party cybersecurity firm to pinpoint affected locations and timeframes.

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Focus Brands also owns Carvel, Auntie Ann’s, Cinnabon, and recently-acquired Jamba Juice. There are no notifications at this time to indicate that those restaurants were affected.

For now, the restaurants are asking customers to monitor their cards for fraudulent activity. “Customers should immediately report any unauthorized charges to the bank that issued the card…The phone number to call is usually on the back of the payment card.”

Moe’s Southwest Grill currently has 700 operating locations. McAlister’s Deli has 400 locations, and Schlotzsky’s has 350.

The information contained within this article was accurate as of August 21, 2019. For up-to-date
information on any of the terms, cards or offers mentioned above, visit the issuer's website.


About Lynn Oldshue

Lynn Oldshue has written personal finance stories for for twelve years. She majored in public relations at Mississippi State University.
View all posts by Lynn Oldshue