Over 25% of Shoppers Pay for Purchases via Smartphone

Over 25% of Shoppers Pay for Purchases via Smartphone

February 5, 2019         Written By John H. Oldshue

Smartphones have had a profound impact on society, and are continually changing the way people shop. According to the Remote Payments Study from PYMNTS, mobile shopping is changing the way people discover new products to buy. Only 32.2% of respondents found their most recent purchases in a store, compared to 47.6% who made the discovery online.

Consumers may be eliminating that discovery process altogether though. Nearly 42% of survey participants said they know what they want to purchase before they browse for new products.

Featured Fair Credit Card

Top Features:

All credit types welcome to apply!

The follow-through is strong for smartphone purchases. The survey found 63.8% of consumers who made a purchase on their phones initially found the items online. Over one-quarter (25.7%) of shoppers said they normally use a mobile device to pay for their purchases, whether in-store or online.

Voice assistants, such as Alexa and Siri, are also changing the face of shopping. More than one in four (28%) respondents had a voice-activated device, and 27% of them used those devices to make a purchase within the last week. Google Assistant has had some of the most recent advancements in voice-initiated shopping, thanks to partnerships with Mastercard and Walmart.

Consumers had higher satisfaction rates with mobile-based payments than they did with traditional payment methods. Debit and credit cards were the most popular means of mobile payments, representing 37.1% and 28.7% of transactions, respectively. Mobile wallets trailed far behind, covering only 3.2% of purchases through Apple Pay, Samsung Pay, Walmart Pay, and others.

The information contained within this article was accurate as of February 5, 2019. For up-to-date information on any of the terms, cards or offers mentioned above, visit the issuer's website. Many of the offers on this article are from our affiliate partners, and LowCards.com may be compensated if you take action with any of our affiliate partners.

Review LowCards.com Editor’s Top Cards!

2020 Top Credit Cards by Category
Featured Fair Credit Card
Reflex Mastercard® Credit Card
EDITOR RATING
Featured Fair Credit Card
Reflex Mastercard® Credit Card

Applying for this card will securely direct you to the issuer's website.

Top Features: All credit types welcome to apply!

Featured Low Interest Card
ABOC Platinum Rewards Mastercard®
EDITOR RATING
Featured Low Interest Card
ABOC Platinum Rewards Mastercard®

Applying for this card will securely direct you to the issuer's website.

Top Features: No annual fee; $150 statement credit after spending $1,200 in first 90 days; 0% on Purchases for 12 months

Featured Bad Credit Card
First Digital NextGen Mastercard® Credit Card
EDITOR RATING
Featured Bad Credit Card
First Digital NextGen Mastercard® Credit Card

Applying for this card will securely direct you to the issuer's website.

Top Features: Reports to all three credit bureaus, perfect credit not required for approval

Featured Good Credit Card
Petal® Visa® Credit Card
EDITOR RATING
Featured Good Credit Card
Petal® Visa® Credit Card

Applying for this card will securely direct you to the issuer's website.

Top Features: No fees whatsoever. No late fee, international fee, annual fee, or any-other-kind-of-fee, fee


john-oldshue

About John H. Oldshue

John Oldshue is the creator of LowCards.com. He worked for over 15 years in television and won an Emmy award for his reporting. He covers credit card rate issues for LowCards.com.