Online Businesses Not Doing Enough to Stop Phishing Scams

Online Businesses Not Doing Enough to Stop Phishing Scams

March 7, 2017         Written By Bill Hardekopf

Online businesses need to do a better job of protecting consumers from phishing scams, according to a new study from the Federal Trade Commission. With some small coding adjustments within their websites, retailers and organizations could significantly improve their security measures and prevent scammers from masquerading as their business.

The FTC found 86% of online businesses use Sender Policy Framework, which allows Internet Service Providers to determine if an email address is actually coming from the business it claims to be. This is a positive development, but it doesn’t address the entire problem. Less than 10% of businesses have adopted a secondary technology known as Domain Message Authentication Reporting & Conformance (DMARC). This lets the business know when another entity is trying to scam its customers, and allows the business to alert ISPs to reject any messages coming from the scammer. This could stop the phishing before it ever becomes a problem.

There are different levels of DMARC technology, depending on how much action the business wants to take. Each business can tell the program what to do with the intelligence it receives. Rejecting emails from the scammer is the most aggressive approach, but is only used by 9% of businesses that have Sender Policy Framework. 2% of businesses use the quarantine setting, which flags the emails as spam rather than completely blocking them from a user’s inbox. 23% of businesses do not have any settings for their DMARC, meaning they have not yet specified what to do during a phishing scam.

The FTC says online businesses have made strides in email authentication, but there is still room for improvement.

“Wider implementation of DMARC with the ‘p=reject’ instruction could further combat phishing by keeping these scam emails from ever showing up in consumers’ inboxes.”

The information contained within this article was accurate as of March 7, 2017. For up-to-date information on any of the terms, cards or offers mentioned above, visit the issuer's website. Many of the offers on this article are from our affiliate partners, and LowCards.com may be compensated if you take action with any of our affiliate partners.

Review LowCards.com Editor’s Top Cards!

2020 Top Credit Cards by Category
Featured Fair Credit Card
Reflex Mastercard® Credit Card
EDITOR RATING
Featured Fair Credit Card
Reflex Mastercard® Credit Card

Applying for this card will securely direct you to the issuer's website.

Top Features: All credit types welcome to apply!

Featured Low Interest Card
ABOC Platinum Rewards Mastercard®
EDITOR RATING
Featured Low Interest Card
ABOC Platinum Rewards Mastercard®

Applying for this card will securely direct you to the issuer's website.

Top Features: No annual fee; $150 statement credit after spending $1,200 in first 90 days; 0% on Purchases for 12 months

Featured Bad Credit Card
First Digital NextGen Mastercard® Credit Card
EDITOR RATING
Featured Bad Credit Card
First Digital NextGen Mastercard® Credit Card

Applying for this card will securely direct you to the issuer's website.

Top Features: Reports to all three credit bureaus, perfect credit not required for approval

Featured Bank Account
Unlimited Cash Back Bank Account by Green Dot
EDITOR RATING
Featured Bank Account
Unlimited Cash Back Bank Account by Green Dot

Applying for this card will securely direct you to the issuer's website.

Top Features: Unlimited Cash Back Rewards


bill-hardekopf

About Bill Hardekopf

Bill Hardekopf is the CEO of LowCards.com and covers the credit card industry from all perspectives. Bill has been involved with personal finance for over 15 years. He is a frequent contributor to Forbes, The Street and The Christian Science Monitor.