44% of Mobile Banking Users Not Concerned about Hacking
Surprisingly, there is a lack of concern about hacking among mobile banking users, according to a new survey from Norton. The study assessed more than 5,000 people from the United States, the United Kingdom, Australia, Canada and Japan, and found that 44% of respondents were not concerned about financial hacks on their smartphones.
10% of survey participants said they had absolutely no concern about a hacker getting into their phones. These respondents felt there was nothing hackers could take from their mobile devices that would be worth the worry. 56% of those surveyed said they were comfortable using mobile apps to manage their finances and banking information, while 44% said they were comfortable using home security apps to monitor their homes.
This lack of concern for mobile banking hacking is a surprising contrast to another survey from Norton in November 2015. This study showed 62% of consumers believed their credit card information was at risk online, and 47% of respondents said they had already been the victim of cybercrime.
Perhaps the most critical statistic in last year’s study was that almost 90% of respondents said they would be “devastated” if their financial information was compromised. This concern does not appear to be as prevalent among mobile banking users.