Mandarin Oriental Hotels Suffer Credit Card Data Breach

Mandarin Oriental Hotels Suffer Credit Card Data Breach

March 5, 2015         Written By John H. Oldshue

Mandarin Oriental Hotels is investigating a credit card breach that took place at some of its upscale hotels.

The data breach likely occurred on payment terminals at restaurants and other businesses inside the hotels rather than the front desk, according to Brian Krebs, a security expert who first reported the breach.

Initial reports indicate the breach may date back to December and has likely affected all seven Mandarin Oriental hotels in the United States. Those hotels are located in Atlanta, Boston, Las Vegas, Miami, New York, San Francisco and Washington D.C.

Mandarin Oriental has 20 other luxury hotels around the world including 13 in the Asia Pacific region and seven in Europe, Africa and the Middle East.

“Mandarin Oriental can confirm that the credit card systems in an isolated number of our hotels in the US and Europe have been accessed without authorization and in violation of both civil and criminal law. The Group has identified and removed the malware and is coordinating with credit card agencies, law enforcement authorities and forensic specialists to ensure that all necessary steps are taken to fully protect our guests and our systems across our portfolio,” the company said in a statement.

Major data breaches have taken place throughout the past year at major retailers including Target, Home Depot and Staples. Another major hotel chain, White Lodging, was the target of a data breach in February of 2014.

The information contained within this article was accurate as of March 5, 2015. For up-to-date
information on any of the terms, cards or offers mentioned above, visit the issuer's website.


About John H. Oldshue

John Oldshue is the creator of He worked for over 15 years in television and won an Emmy award for his reporting. He covers credit card rate issues for
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