Hyatt Confirms Data Breach at Over 40 Hotels

Hyatt Confirms Data Breach at Over 40 Hotels

October 17, 2017         Written By John H. Oldshue

For the second time in two years, Hyatt has confirmed a breach of its credit card transaction system.

This breach, which hit 41 hotels in 11 countries, is smaller than the 2016 breach, which affected 250 properties, but it is no less serious. Anyone who used a payment card at the front desk of any of these 41 locations between March 18 and July 2 of this year may have been affected. Stolen information includes cardholder name, card number, expiration date and internal verification code.

On the company website, Chuck Floyd, Global President of Operations at Hyatt Hotels Corporation wrote, “We regret to inform you that we discovered signs of and then resolved unauthorized access to payment card information from cards manually entered or swiped at the front desk of certain Hyatt-managed locations between March 18, 2017 and July 2, 2017.”

Most of the affected hotels are in China, but Hawaii and Puerto Rico properties were hacked as well.

The investigation found hackers installed malicious software onto its payment card systems, which allowed the criminals to steal credit card information remotely. This is similar to recent breaches at Whole Foods and Sonic.

As is often the case, Hyatt is telling customers to monitor their credit card statements carefully to ensure their cards are not being used fraudulently.

The information contained within this article was accurate as of October 17, 2017. For up-to-date
information on any of the terms, cards or offers mentioned above, visit the issuer's website.


About John H. Oldshue

John Oldshue is the creator of He worked for over 15 years in television and won an Emmy award for his reporting. He covers credit card rate issues for
View all posts by John H. Oldshue
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