Rakuten.com Users Report Credit Card Fraud
Rakuten.com, formerly Buy.com, is a well-known Asian retail site with thousands of daily users. A site with this kind of retail traffic is a prime target for hackers.
According to news reports, there have been eight confirmed cases of credit card fraud associated with Rakuten, totaling $10,000 in charges. This could only be the beginning.
Another 250+ Rakuten customers have complained about unauthorized charges on their cards via the popular forum SlickDeals.net. These cases have not been investigated by police, and Rakuten itself says it is unaware of such issues happening on a wide scale. Nevertheless, Rakuten has teamed up with SlickDeals to provide information for those who claim to be victims, showing them how they can go about reversing the charges and avoiding the charges in the future.
According to a statement from detective sergeant Jonathan Misskerg of New York City, “The victims’ names, Social Security numbers, dates of birth and credit card information were used to open accounts at online equipment suppliers. The purchases, made at five online stores, included gas valves and warehouse time clocks and totaled around $10,000.”
If you are a Rakuten customer who feels that you have experienced credit card fraud recently, contact your credit card company to dispute the charges. You may also join the discussions on SlickDeals or contact Rakuten to see what else you can do. Keep an eye on your accounts at all times to avoid serious problems in the future.