Dunkin Donuts Now Offers Mobile Ordering Using Google Assistant

March 14, 2018, Written By Natalie Rutledge

Dunkin Donuts has officially integrated their On-the-Go Mobile Ordering service with Google Assistant. A user can order donuts, coffee and other breakfast items through Google Assistant, and the order will be ready by the time you arrive at the restaurant.

During the order process, a customer can select a specific Dunkin Donuts location for the order. Google will then calculate the approximate travel time to the restaurant using Google Maps and the person’s current location. The On-the-Go Mobile Ordering service sends this timeline to the restaurant so the food is hot and ready for pickup at the appropriate time.

To order ahead at Dunkin Donuts using Google Assistant:

  1. Link your DD Perks account with your Google account in the On-the-Go mobile app. If you do not have a DD Perks account, you can sign up online. You must also link a credit or debit card to your DD Perks account in order to use Google Assistant for ordering. This step of the process only has to be completed once
  2. Say “Hey Google, talk to Dunkin Donuts.” This lets Google Assistant know it needs to communicate with the On-the-Go app.
  3. Google will reply with the available balance on your DD Card (previously funded in step 1) and ask if you are ready to complete your order.
  4. Google will ask permission to use your location to find the nearest Dunkin Donuts location. Select the location you desire.
  5. Google will display recent orders and favorites. Select the item(s) you wish to order.
  6. Google will provide a total for the order. Accept it, and Google will automatically charge the card linked to your DD Perks account.
  7. Pick up the order in store without waiting in the checkout line.

If you are enrolling in DD Perks for the first time, you will receive a free beverage offer during the enrollment. All DD Perks members can earn double rewards points every Wednesday in March by completing their order through the On-the-Go app. Google Assistant will show how many points are needed to earn the next reward when you go to create an order.

The information contained within this article was accurate as of March 14, 2018. For up-to-date
information on any of the terms, cards or offers mentioned above, visit the issuer's website.

About Natalie Rutledge

Natalie Rutledge majored in Communications at Mississippi State University. She was in sales for a number of businesses and spent nine years working as a communications advisor to various entities. Natalie can be contacted directly at [email protected]
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