Customer Credit Card Details Stolen in Acer Breach
Acer.com suffered a data breach that could potentially affect every customer in the United States that accessed the website within the past year.
The Taiwanese computer company sent a letter to customers of its online store, informing them that their names, addresses and payment card details–including numbers, expiration dates and CCV codes–may have been compromised in a breach that occurred between May 12, 2015 and April 28, 2016.
Acer has not announced how many customers may have been affected, but said they are investigating the incident in partnership with cybersecurity experts.
The company assures customers that the hackers did not access usernames or passwords.
“Safeguarding your personal information is important to us. We took immediate steps to remediate this security issue upon identifying it, and we are being assisted by outside cybersecurity experts. We have reported this issue to our credit card payment processor. We have also contacted and offered our full cooperation to federal law enforcement,” Acer stated in its letter.
“If you suspect that you are a victim of identity theft or fraud, you have the right to file a police report. In addition, you may contact your State Attorney General’s office or the US Federal Trade Commission to learn about steps you can take to protect yourself against identity theft.”
Acer has advised customers to review their payment accounts and order free credit reports to make sure they have not been victims of identity theft or fraud.