Citibank Testing Card-Free ATM Machines with Iris Scanning

Citibank Testing Card-Free ATM Machines with Iris Scanning

January 4, 2016         Written By Bill Hardekopf

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Thanks to new developments in biometric technology, Citibank is testing a set of ATMs that do not have screens, pin pads or card readers. The machines are powered by EyeLock iris-scanning technology that verifies a person’s identity based on patterns in their eyes.

The new cardless ATMs are designed to work through a mobile app on a customer’s phone. Through a combination of near field communication (NFC) and QR code scanning, the app sends signals to the ATM to process withdrawals and provide other account details on request. Customers do not have to remember their PINs or even have their cards to make withdrawals from the ATM. They simply let the machine scan their eyes for identity verification, and then use the ATM much like they would traditional models.

The prototype ATM, dubbed “Irving” and produced by Diebold, is currently being tested in Citibank’s innovation lab in New York. It will be on display at the 2016 Consumer Electronics Show in Las Vegas next week.

“EyeLock believes that the age of carrying plastic cards and remembering passwords is just about over and the era of unfettered personal access through biometric technology is just beginning,” said EyeLock’s Chief Marketing and Business Development Officer, Anthony Antolino.

Irving isn’t the first cardless ATM to come out in recent years. This time last year, FIS came out with card-free, smartphone-enabled ATMs for more than 1,600 banks across America. Last September, Fiserv began a pilot program for cardless ATMs in Florida, once again using a smartphone app for identity verification.

Citibank’s model is the first to not require a PIN or card to complete a transaction, and the first to successfully use iris-scanning to authorize withdrawals.

The information contained within this article was accurate as of January 4, 2016. For up-to-date
information on any of the terms, cards or offers mentioned above, visit the issuer's website.


About Bill Hardekopf

Bill Hardekopf is the CEO of and covers the credit card industry from all perspectives. Bill has been involved with personal finance for over 15 years. He is a frequent contributor to Forbes, The Street and The Christian Science Monitor.
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