Breach at Pearson VUE Affects Cisco and Microsoft Certification Holders
On November 21, Pearson VUE announced that its Credential Manager System was breached and unauthorized users may have accessed customers’ names, mailing addresses, email addresses and phone numbers. At this time, the company does not believe that social security numbers or full payment card information was compromised.
Pearson VUE, which handles certification programs for Cisco, IBM, Oracle and Microsoft, went on to state, “Because the Credential Manager System is custom designed to fit specific customer requirements, we are working to understand how this issue may have affected each of our customers.”
The company is working with law enforcement and forensic experts to investigate the breach and assess the situation. In the interim, the Pearson VUE PCM System will remain offline.
On its website, Pearson stated, “Customer privacy is a top priority for us and we take this responsibility very seriously.” It is offering free AllClear ID identity protection services to potentially affected users for a year.
Thus far, it does not appear that any other Pearson VUE program was affected by the breach.