BBB Warns of Text Message Credit Card Scam

BBB Warns of Text Message Credit Card Scam

June 5, 2014         Written By Sarah Hefner

The Better Business Bureau warned consumers last week of a new credit card scam spreading throughout the country via text message. The fraudulent messages tell customers that their cards have been deactivated and then prompts them to call a fake number for more information.

The BBB says that most of the texts contain a message such as: “Your ATM card has been put on hold. Call Customer Department now 1-205-XXX-XXXX.” Once you call that fake number, the machine asks you to enter your 16-digit card number. This is where the scam kicks in. Follow their instructions, and you will literally be handing over your credit card information to someone else.

If you receive a text like this, call you credit card issuer to see if your account has any issues. Make sure you call the number on the back of your credit card, and not the phone number in the text. If your issuer says there are no problems with your account, then you have received a text from the thieves.

The BBB advises forwarding this fake text to 7726 (SPAM) to alert your cellphone carrier to block future texts from those numbers. The Bureau also warns against texting back a message, such as “stop” or “no,” since this lets the thieves know they have reached an active phone number.


The information contained within this article was accurate as of June 5, 2014. For up-to-date information on any of the terms, cards or offers mentioned above, visit the issuer's website. Many of the offers on this article are from our affiliate partners, and may be compensated if you take action with any of our affiliate partners.


About Sarah Hefner

Sarah Hefner has written for several publications as well as serving as an editor to various writers. She graduated from the School of Communications & Journalism at Auburn University with a Bachelor of Arts degree in Public Relations.
View all posts by Sarah Hefner