Bank Customers Naive about Their Fees

September 23, 2013, Written By Lynn Oldshue
Bank Customers Naive about Their Fees

Consumers may be paying a lot more in bank fees than they realize, if you analyze two surveys which show drastically different results.

A survey by the American Bankers Association showed that 55% of the respondents thought they had no bank fees at all, and another 10% assumed their fees were $3 or less.

Those findings are far different than the results of a survey from, which indicates the average customer spends a staggering $12.43 a month in fees at the bank. In addition, only 31% of the banks in the survey had truly free accounts.

That does not match the 55% of consumers who thought they had no fees at all.

What could cause such a discrepancy? Possibly those hidden bank fees that may not be at the top of your mind.

Have you checked your bank account lately to see what your fees were? Check last month’s statement and see how much you paid in ATM withdrawals, checking account maintenance and paper billing.

You might be surprised to find that your “free” account may not be totally void of charges.

If you find you are paying too much in fees, you could look for a different bank. Yes, it’s a hassle to move your money, but it may add up and save you significantly in the long run. Assess your options and find the best banking solution for you.

The information contained within this article was accurate as of September 23, 2013. For up-to-date
information on any of the terms, cards or offers mentioned above, visit the issuer's website.

About Lynn Oldshue

Lynn Oldshue has written personal finance stories for for twelve years. She majored in public relations at Mississippi State University.
View all posts by Lynn Oldshue