Richard Cordray

Complaints File Shows Complaint Reports And Records

Consumers Complain of Poor Communication from Credit Card Companies

Earlier this week, the Consumer Financial Protection Bureau (CFPB) released its monthly complaint report, which shows that consumers are upset about the lack of clear information they are receiving from credit card issuers. The CFPB, which has handled approximately 97,100 complaints as of July 1, 2016, specifically found: Consumers do not understand the mechanisms credit card companies