ombudsman

Ombudsman Issues First Annual Report on CFPB

The Consumer Financial Protection Bureau’s ombudsman has released its first annual report. The Bureau’s Ombudsman office was established as part of the Dodd-Frank Act in December 2011. The office, headed by Wendy Kamenshine, advocates for a fair process as between consumers, the providers of consumer financial products and services, and the CFPB. In addition, the