credit card points

Consumers Have $100 Billion in Unredeemed Loyalty Points

According to The Loyalty Report 2017 released today, consumers have approximately $100 billion in unredeemed loyalty points. The seventh annual report from Bond Brand Loyalty says 57% of loyalty cardholders don’t know their points balance and 38% don’t know what their points are actually worth. There were over 28,000 participants from the United States and