Customer Satisfaction Drops As Bank Fees Increase

Customer satisfaction levels for banks are dropping due to rising fees, according to a report released this week from the American Customer Satisfaction Index. Credit unions continue to rank best among the financial services providers with an ACSI score of … Continue reading

LowCards.com Weekly Credit Card Update–October 24, 2014

Staples Investigates Reports of Possible Credit Card Data Breach The world's biggest office-supply retailer is investigating reports of a possible data breach of Staples customers' credit cards after banks detected a pattern of unusual charges concentrating on a group of … Continue reading

How To Use Credit Card Chip & PIN Technology

America is now a year away from an October 2015 deadline when all banks, retailers and credit card providers will transition to chip and PIN cards in order to strengthen credit card security. All of the cards currently in your wallet … Continue reading

Bank of America Distributes Chip and PIN Debit Cards

Bank of America became the first major U.S. bank to issue chip and PIN debit cards to its customers. The bank already offers EMV credit cards, but will now issue chipped debit cards to customers as their cards expire. Bank … Continue reading

LowCards.com Weekly Credit Card Update–October 3, 2014

Cyberattack Against JPMorgan Chase Affects 76 Million Households A cyberattack this summer on JPMorgan Chase compromised the accounts of 76 million households and seven million small businesses, a tally that dwarfs previous estimates by the bank and puts the intrusion … Continue reading

LowCards.com Weekly Credit Card Update–August 29, 2014

U.S. Late Payment Rate on Credit Cards is at the Lowest Level in Seven Years Americans are doing a better job of making timely credit card payments, even as many lenders increasingly extend credit to more people with less-than-stellar credit. … Continue reading

GE Capital to Pay $225 Million for Discriminatory and Deceptive Credit Card Practices

The Consumer Financial Protection Bureau has cracked down on yet another credit card issuer. Today, the CFPB and the Justice Department ordered GE Capital Retail Bank, General Electric's retail credit card business, to pay $225 million in relief to consumers … Continue reading

LowCards.com Weekly Credit Card Update–April 11, 2014

Heartbleed Threat Puts Passwords, Credit Cards, and Other Data at Risk Passwords, credit cards and other sensitive data are at risk after security researchers discovered a problem with an encryption technology used to securely transmit email, e-commerce transactions, social networking … Continue reading

CFPB Has History of Cracking Down on Illegal Credit Card Practices

Today’s actions by the CFPB against Bank of America for illegal credit card practices was the fifth such crackdown on a major credit card issuer by the Bureau in the past two years. As reported earlier, Bank of America was … Continue reading

Bank of America Must Pay $772 Million for Illegal Credit Card Practices

Today, Bank of America was ordered by the Consumer Financial Protection Bureau to refund $727 million to consumers who were deceived by the bank's marketing of credit card payment protection programs and others who were charged for credit monitoring services they never … Continue reading

Card Study Shows Bank of America Tops in Security

Bank of America earned the title of Best in Class for Security in Javelin Strategy and Research's 9th Annual Credit Card Issuers' Identity Score Card. This is the seventh year in a row that the banking giant has earned this … Continue reading

New Report Shows Credit Card Companies with Most Complaints

The Consumer Financial Protection Bureau launched a complaint database in November, 2011, and it collected over 25,000 complaints through mid-September of 2013. A report released last week by the U.S. Public Interest Research Group summarized some of the findings from … Continue reading

LowCards.com Weekly Credit Card Update–January 17, 2014

Millions Getting New Debit, Credit Cards After Target Hack Millions of consumers are being sent new credit and debit cards in the wake of the recent security breach that hit as many as 110 million Target customers. JPMorgan Chase announced … Continue reading

LowCards.com Weekly Credit Card Update–December 20, 2013

Target Says 40 Million Credit, Debit Cards May Have Been Compromised in Security Breach Target said Thursday that credit and debit card account information for 40 million of its customers may have been stolen during the height of the holiday … Continue reading

Credit Card Rewards Programs Under Review by CFPB

The Consumer Financial Protection Bureau is starting to review whether credit card rewards programs are misleading to credit card users. The result of the review may be new, strict rules about the transparency of rewards programs, including details about cash … Continue reading

Credit Card Companies Ban Online Betting

Credit card companies are beginning to block online gambling charges, just as web-based casinos are becoming legal in the United States. Delaware and Nevada currently allow internet gambling in their borders, and officials in New Jersey are discussing the subject. … Continue reading

Save on Holiday Shopping Using Credit Card Rewards

The holidays are here, and soon consumers will be hitting the malls and emptying their wallets. Last year, consumers spent an average of $786 on holiday gifts. According to the National Retail Federation’s holiday spending survey, nearly 75% of the … Continue reading

LowCards.com Weekly Credit Card Update–November 8, 2013

MasterCard 3rd-Quarter Net Rises 14% on Increased Purchases MasterCard said third-quarter earnings rose 14% as spending on its credit and debit cards continued to grow. MasterCard, like its larger rival Visa, operates a payments network that processes transactions made on … Continue reading

Quarterly Earnings Mixed for Credit Card Issuers

Third quarter earnings are mixed for banks and credit card issuers. Some, like American Express, beat estimates while others such as Chase suffered due to legal troubles. Charge-off rates continue to reach historic lows as cardholders pay down their credit card balances. … Continue reading

The History of the Credit Card

Technology, innovation and social media are bringing changes to credit card payments. Consumers have been slow to adapt to these changes, but that should not come as a shock. History shows that methods of payment change and evolve slowly. Until … Continue reading

13 Members of Anonymous Indicted For Attacks on Websites

Last Thursday, 13 members of the hacking group called Anonymous were indicted by a U.S. grand jury on charges of coordinating attacks against government, credit card and lobbying websites. The websites affected were against ­anti-piracy groups and financial institutions unwilling to process donations … Continue reading

LowCards.com Weekly Credit Card Update–October 4, 2013

CFPB Targets Banks' Campus Deals The Consumer Financial Protection Bureau is concerned that deals between banks and colleges steer students toward checking accounts and debit cards that come with high fees or other costs. Schools and the banks say any fees and other … Continue reading

Mobile Banking Streamlines Money Sharing

Ever go to split a bill at a restaurant, only to be frustrated by someone having to write a check to you? Checks are a bit antiquated, but most people don't have credit card processors hanging around in their wallets. If that scene … Continue reading

How Credit Card Companies Help Military Families

Members of the military face financial challenges that most of us rarely consider. Having a family member in harm's way is stressful enough. But they sometimes have to move with very little notice, making it difficult for the spouse to … Continue reading

Bank of America Reaches $39 Million Settlement for Gender Bias

In a world where women and men are supposed equals, Bank of America is having to pay out nearly $39 million in a gender bias settlement to its female employees. The case claimed that the bank denied women opportunities to … Continue reading

LowCards.com Weekly Credit Card Update–September 6, 2013

Data Security Begins with the Traveler Criminal hackers gravitate to some hotels because hotels do many credit card transactions at a local level which may lack centralized, sophisticated data security safeguards. Most hotels are locally owned and it is expensive to come into full … Continue reading

LowCards.com Weekly Credit Card Update–August 23, 2013

Capital One Makes Commercial Lending Push with Beech Street Acquisition Capital One is acquiring Beech Street Capital as it aims to grow beyond consumer lending. Capital One, one of the country's largest credit card issuers, has expanded through acquisitions over the … Continue reading

Reconsideration–Another Chance at Getting a Credit Card

Reconsideration is an unpublished "secret" in the credit card industry. If your credit card application has been rejected, there is a number you can call to explain your side of the story to a real person and appeal for approval. When … Continue reading

Earnings Soar for Most Major Banks

Most major banks saw their profits soar during the second quarter of 2013. Quarterly earnings increased as banks lowered their credit loss provisions, the economy improved and customers paid down their debts. The reports also showed that the credit card business for most … Continue reading

Special Summer Perks from your Credit Card

If you are looking for things to do this summer, your credit card could give you free or discounted tickets to museums and theme parks, as well as some lucrative travel benefits. These perks can save you money but you … Continue reading

Free Museum Passes for Bank of America Credit Cardholders

Bank of America or Merrill Lynch credit cardholders get free admission to select museums on Saturday, July 6 and Sunday, July 7. Bank of America's Museums on Us offers free admission to over 150 museums in 31 states on the … Continue reading

Credit Card Delinquencies & Charge-Offs Continue to Fall

Consumers continue to pay their credit card bills on time, and issuers are having to write off fewer accounts. Both delinquencies and charge-off rates declined from April to May for five of the six top credit card issuers. Delinquency rates represent the … Continue reading

LowCards.com Weekly Credit Card Update–June 6, 2013

Data Breaches Cost Consumers Billions of Dollars A new report from Javelin Strategy and Research concludes that a single massive data breach can result in “billions of dollars” in consumer fraud losses. A record number of breaches took place in 2012, … Continue reading

LowCards.com Weekly Credit Card Update–May 17, 2013

The Long Shadow of Bad Credit in Job Search Over the last several decades, credit reporting bureaus have been selling their services to a much wider range of buyers than just banks.  Nearly half of employers use credit checks when … Continue reading

Credit Card Delinquency Rates Fall Again

Credit card delinquency rates fell again in March as consumers continue to pay down credit card debt in a timely manner. Five of the top six credit card issuers reported lower delinquency rates in March than in February. Discover was the only exception … Continue reading

LowCards.com Weekly Credit Card Update–April 5, 2013

18 States Considering Ban on Credit Card Surcharges Eighteen states are now considering legislation that would bar retailers from imposing surcharges when consumers use their credit cards. Ten states have already imposed bans on credit card surcharges, which limited the potential impact of … Continue reading

Notable Growth in Credit Cards During 2012

The number of credit cards in the United States increased last year as did the number of credit card transactions, according to the latest Nilson Report. The number of general purpose credit cards in circulation grew to 526.6 million by … Continue reading

Bank of America Offers Cash to Cardholders for Paying Down Debt

Bank of America is trying to attract new customers by offering a cash rewards to people who pay down their credit card balance each month. The Better Balance Rewards card gives cardholders $25 per quarter for paying more than their … Continue reading

LowCards.com Weekly Credit Card Update—March 1, 2013

Visa Ends Ban on Retailer Discounts for Specific Cards Visa is giving its merchants more flexibility in offering discounts to their customers, and reversing restrictions that prevented retail partners from offering special deals to customers that paid with a specific bank's … Continue reading

Banks Reach $8.5 Billion Foreclosure Settlement

On Monday, ten U.S. banks agreed to pay $8.5 billion to settle regulator's accusations that they didn't follow the correct foreclosure process and made errors in the loan process. This includes the robo-signers used to sign off on thousands of … Continue reading

LowCards.com Weekly Credit Card Update December 14

Bank of America’s Plan to Drive Mobile Banking Beyond 12 Million Users As part of a drive to sign up more people for mobile banking, Bank of America is outfitting its teller stations with quick response (QR) codes that can … Continue reading

LowCards.com Weekly Credit Card Update December 7

Credit Card Penalty Payments are Arriving More than $425 million in refunds and restitution will soon be sent to millions of consumers nationwide, penalties paid for deceptive credit card practices. And another $410 million--from Bank of America--is already landing in … Continue reading

Big Boost for Visa’s Digital Wallet

Visa's digital wallet product, V.me, grew significantly yesterday with the addition of two major banking partners. Bank of America, with an estimated 30 million online customers, and the Royal Bank of Scotland have both agreed to offer V.me. Earlier this … Continue reading

Substantial Decline in College Credit Card Agreements

A report recently released by the Consumer Financial Protection Bureau showed the number of college credit card agreements between issuers and institutions of higher learning or alumni organizations dropped dramatically in 2011 versus 2010. The data revealed a 20.6 percent decline … Continue reading

Banks Extend Waivers for Sandy Victims

Some of the nation's biggest banks have extended temporary waivers through Wednesday, November 7 on a variety of fees and late charges for residents of states hit hard by Superstorm Sandy. The banks waiving fees include JP Morgan Chase, Citigroup, … Continue reading

LowCards.com Weekly Credit Card Update November 2

Rise in Household Debt Might Be a Sign of Strengthening Recovery American households are taking on more debt than they are paying down for the first time since the recession started.  Some economists even see an end to the long, … Continue reading

Protecting Credit Cards and Bank Accounts from Hackers

Data breaches and credit card fraud are becoming common occurrences. Yesterday's revelation that hackers stole credit card information from 63 Barnes & Noble stores is just the latest reminder. Credit card fraud is not just isolated to the United States. … Continue reading