PF Chang’s Brings Back Credit Card Imprinters after Breach
In lieu of a recent data breach, PF Chang’s is resurrecting its old credit card imprinters to collect card payments from its customers.
Chances are you haven’t seen one of these mechanical imprinters in years, if at all. The merchant places a sheet of special paper over your debit or credit card and slips it into a handheld machine. A press goes over the paper and the card to create an impression of the account holder name, card number and expiration date. The company then has a copy of the card to charge.
Even though this may seem like an easy way to lose even more data, PF Chang’s website indicates the restaurant is storing and destroying slips through processes approved by the debit and credit card companies. The rules for this vary by location, but most of them include burning or shredding the documents after use. Until that time, the manual imprint must be stored in a secure safe for protection.
There is an alternative to the manual imprint option, but the customer has to ask for it. PF Chang’s said that all its locations have one encryption-enabled terminal that is able to securely process transactions using a dial up fax line. Getting your card processed will take longer this way, but you won’t have to worry about the restaurant having a slip with all your information on it. Keep this in mind if you decide to dine at PF Chang’s in the near future.
PF Chang’s acknowledged that a security breach had taken place in their restaurants in a company statement released on June 12.