Major Data Breach at JP Morgan Chase Hits 76 Million Households

October 3, 2014, Written By John H. Oldshue
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JP Morgan Chase, the nation’s largest bank in terms of assets, has acknowledged a massive data breach that affects 76 million households and 7 million small businesses.

The bank disclosed the extent of the breach in a filing yesterday with the Securities and Exchange Commission. The bank reported no unusual customer fraud has resulted from this breach.

Hackers have obtained personal information such as customer names, addresses, phone numbers and email addresses. However, JP Morgan Chase says that sensitive bank information–account numbers, passwords, social security numbers and birthdates–were not part of the breach.

The breach occurred in June and July, and affected customers that used Chase web and mobile services. Customers that performed online banking at Chase.com or JP Morgan Online, or used mobile apps Chase Mobile or JP Morgan Mobile could be affected.

Those customers are advised to change their passwords and monitor their accounts closely. In addition, beware of an increase in phishing emails and phone solicitations. Since the hackers have their names, phone numbers and email addresses, these phishing emails and phone calls could be personalized, making them appear very real. Consumers should never give out personal or financial information on any email or phone call that they have not initiated.



The information contained within this article was accurate as of October 3, 2014. For up-to-date
information on any of the terms, cards or offers mentioned above, visit the issuer's website.