Citi Offers New Credit Card Price Protection

Citigroup now offers Citi Price Rewind, a price protection service that could help consumers save money if the price of an item drops more than $25 during a 30-day period from the date of purchase.

The entire amount must be made with your Citi card to qualify for a refund. Purchases made with a business credit card do not qualify.

In order to qualify for this price protection, the consumer must enter the purchase information on the Price Rewind website. You must also save the receipt. Citi will track online prices for that item. If the price drops $25 or more from your purchase price, Citi will send you an e-mail alerting you that you may qualify for a refund. It is up to the consumer to file the claim and send in a copy of the receipt. You must file the claim within 90 days of purchase. If Citi qualifies the purchase, you will receive a check for the price difference in about two weeks. Claims submitted by mail must have legible copies of your original merchant receipt or a credit card receipt that shows the item purchased, plus a copy of your credit card statement showing the purchase was made with a Citi credit card.

If you are a Citi cardholder, this can save you money, especially during the holiday shopping season. But there are some restrictions. Multiple purchases of the same item are limited to a $250 maximum claim per sales receipt. There is a long list of items that don't qualify including: boats, event tickets, items subject to rebate or manufacturer's coupon, jewelry, transportation tickets, items purchased from outside the United States, and used, antique, or previously owned items. It does not apply to "going-out-of-business" sales, closeouts, or prices advertised 31 days after the original purchase. Coverage is limited to $1,000 per eligible person per calendar year.

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