Citi Offers New Credit Card Price Protection

Citigroup now offers Citi Price Rewind, a price protection service that could help consumers save money if the price of an item drops more than $25 during a 30-day period from the date of purchase.

The entire amount must be made with your Citi card to qualify for a refund. Purchases made with a business credit card do not qualify.

In order to qualify for this price protection, the consumer must enter the purchase information on the Price Rewind website. You must also save the receipt. Citi will track online prices for that item. If the price drops $25 or more from your purchase price, Citi will send you an e-mail alerting you that you may qualify for a refund. It is up to the consumer to file the claim and send in a copy of the receipt. You must file the claim within 90 days of purchase. If Citi qualifies the purchase, you will receive a check for the price difference in about two weeks. Claims submitted by mail must have legible copies of your original merchant receipt or a credit card receipt that shows the item purchased, plus a copy of your credit card statement showing the purchase was made with a Citi credit card.

If you are a Citi cardholder, this can save you money, especially during the holiday shopping season. But there are some restrictions. Multiple purchases of the same item are limited to a $250 maximum claim per sales receipt. There is a long list of items that don't qualify including: boats, event tickets, items subject to rebate or manufacturer's coupon, jewelry, transportation tickets, items purchased from outside the United States, and used, antique, or previously owned items. It does not apply to "going-out-of-business" sales, closeouts, or prices advertised 31 days after the original purchase. Coverage is limited to $1,000 per eligible person per calendar year.

This entry was posted in Credit Card News and tagged , , , by Natalie Rutledge. Bookmark the permalink.
The information contained within this article was accurate as of November 20, 2012. For up-to-date information on any of the terms, cards or offers mentioned above, visit the issuer's website.
Editorial Disclosure is an independent, for-profit web site. participates in the Affiliate Network, and receives compensation from most of the credit card issuers whose offers appear on the site. This compensation helps support our website and enables us to write insightful articles to help you manage your credit card accounts. This compensation, as well as the likelihood of applicants’ credit approval and our own proprietary website guidelines, may impact how and where the cards appear on our site. does not include all credit card companies or every available credit card offer. Opinions expressed here are author’s alone, not those of the credit card issuer, and have not been reviewed, approved or otherwise endorsed by the credit card issuer. Every reasonable effort has been made to maintain accurate information, however credit card offers change frequently. After you click on an offer you will be directed to the credit card issuer’s secure web site where you can review the terms and conditions for your offer.

About Natalie Rutledge

Natalie Rutledge majored in Communications at Mississippi State University. She was in sales for a number of businesses and spent nine years working as a communications advisor to various entities. Natalie can be contacted directly at [email protected]