Citi Mobile Offers Credit Card Scanning

January 27, 2017, Written By Bill Hardekopf

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Today, Citi announced that the Citi Mobile App will allow cardholders to scan their credit card with their mobile device’s built-in camera, which will streamline the activation process. Citi becomes the only major U.S. card issuer to offer customers the ability to scan embossed and non-embossed credit cards from a mobile app.

When cardholders activate their credit card within the Citi Mobile App, they can take a picture of the card, which will then populate the registration fields. Users will have to enter their CVV code, birth date and the last four digits of their Social Security number to complete activation.

Citi is offering this capability because consumers are increasingly turning to their mobile devices to handle their banking and credit card needs.

“With more customer logins now occurring through our app than through a browser, we continue to find creative solutions to make their lives simpler and easier,”” says Alice Milligan, Chief Customer and Digital Experience Officer for Citi Global Cards and Consumer Services. ““By enabling the ability to scan their cards rather than input 16 digits on a mobile keyboard, it further streamlines the credit card activation process in the palm of cardmembers’ hands.”

The Citi Mobile App has undergone a number of improvements recently, including the Citi Quick Lock, which allows cardholders to lock their account with a simple click or tap from Citi Online or the app. This feature ensures that no unauthorized charges can be made if a card is lost or stolen, and the card can be unlocked with the same simple tap or click. Cardholders can also dispute charges, view or download statements and track their replacement card all from the app.

The app is available for iOS and Android devices.



The information contained within this article was accurate as of January 27, 2017. For up-to-date
information on any of the terms, cards or offers mentioned above, visit the issuer's website.