Carphone Warehouse Data Breach Affects 2.4 Million British Customers

August 12, 2015, Written By Natalie Rutledge
carphone warehouse

British cellphone retailer Carphone Warehouse recently suffered a data breach that could impact up to 2.4 million customers in the United Kingdom. Of those 2.4 million, as many as 90,000 people may have had their encrypted credit card information stolen in the hack.

Carphone Warehouse assured its customers that the system was shut down as soon as they discovered the breach.

“We take the security of customer data extremely seriously, and we are very sorry that people have been affected by this attack on our systems,” said Sebastian James, chief executive of Dixons Carphone, the company that owns Carphone Warehouse. “We are, of course, informing anyone that may have been affected, and have put in place additional security measures.”

Since the breach was discovered, the company has sent an email to all potentially affected customers, alerting them of the matter and encouraging them to monitor their credit card accounts closely.

After the Target data breach in 2013 and the subsequent hacks that occurred in the United States last year, many British companies took the initiative to add extra protection for their users in their credit card processing. Carphone Warehouse has taken precautions to prevent widespread chaos in an event like this, encrypting sensitive bank account and credit card information.

“This is a reminder that hackers are targeting personal information and a warning to firms that they should act to encrypt and protect more of our personal data,” said Alan Woodward, an advisor for the European Union’s law enforcement agency.

The information contained within this article was accurate as of August 12, 2015. For up-to-date
information on any of the terms, cards or offers mentioned above, visit the issuer's website.

About Natalie Rutledge

Natalie Rutledge majored in Communications at Mississippi State University. She was in sales for a number of businesses and spent nine years working as a communications advisor to various entities. Natalie can be contacted directly at [email protected]
View all posts by Natalie Rutledge