American Express to Cut 8.5 Percent of Workforce

January 11, 2013, Written By Natalie Rutledge
employee termination

Yesterday, American Express announced it would be slashing 5,400 jobs, primarily from its travel services business. This amounts to 8.5 percent of its 63,500 employees.

American Express is the number one credit card issuer in terms of purchases. But AmEx is also a significant factor in the travel business, providing consumers with travel advice and bookings. The company’s cuts come as a result of changes caused by what it calls the “digital revolution”, the  consumer movement to booking travel online.

“Against the backdrop of an uneven economic recovery, these restructuring initiatives are designed to make American Express more nimble, more efficient and more effective in using our resources to drive growth,” said American Express CEO Kenneth Chenault said in a statement.

The credit card business had a relatively healthy fourth quarter, with cardmember spending up 8 percent versus year-ago levels.

This entry was posted in Credit Card News and tagged American Express , credit cards , Kenneth Chenault , travel

The information contained within this article was accurate as of January 11, 2013. For up-to-date
information on any of the terms, cards or offers mentioned above, visit the issuer's website.

About Natalie Rutledge

Natalie Rutledge majored in Communications at Mississippi State University. She was in sales for a number of businesses and spent nine years working as a communications advisor to various entities. Natalie can be contacted directly at [email protected]
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